SHIPPING
We ship to the UK and internationally. Orders are dispatched within 1–2 business days of purchase. All orders are carefully prepared to ensure they arrive safely:
Wrapped and packed in a strong corrugated box
Dispatched in a waterproof and tamper-proof outer bag
Delivery options
UK:
Free delivery via Royal Mail 1st Class
Estimated delivery: 1–2 business days after dispatch
International:
Shipping charges apply and are calculated at checkout
Estimated delivery: 7–14 business days, depending on destination
Please note that delivery times are estimates and may vary due to postal services, customs processing, or peak periods.
Customs & Duties (International Orders)
International orders may be subject to customs duties, import taxes, or additional fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
RETURNS
Unused items in their original condition may be returned within 14 days of delivery.
To be eligible for a return:
Items must be unused and in original packaging
Proof of purchase is required
Refunds
Once your return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method within 5–10 business days. Original shipping costs are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.
Contact Us
If you have any questions about shipping or returns, please contact us at:
Email:poshartsstore00@gmail.com |
Phone: +44 7474 723233
